FAQ

Click the Login link at the top right of our website.

Fill out the First Time Registering? section and click on Create Account.

Add each person who will be registering for skating sessions as a participant.

Yes. The Learn to Skate program has a specifically designed program for those who have no or very little skating ability. 

Children ages 3 - 5 are eligible for Pre-CanSkate

Children ages 6 - 12 are eligible for CanSkate 1-6

Teens ages 13 - 17 are eligible for our Teen Learn to Skate

For new Club skaters ages 3 - 5, proof of completion of Pre-CanSkate or equivalent is required to be eligible for CanSkate 1-6.

Send us a copy of the skater's report card from the previous skating school/club.

Yes. We offer an Adult/Teen Learn to Skate program. It is a multi-level session for skaters ages 13+. Skaters are grouped by their skill level.

All levels require proof of completion of the prerequisite level. 

Achievements need to be added to the skater's profile by our staff prior to program registration.

Send us a picture or a copy of the skater's report card, assessment results or competition results from the previous skating school/club. 

No. We are a Skate Canada sanctioned club. All skaters must be registered with Skate Canada before they can step on the ice. Your registration fee includes the program fee, the annual Club Membership fee and the Skate Canada fee. 

Layers of clothing are preferable for skaters. Snow suits and bulky clothes restrict the skater’s movement. Gloves instead of the mittens are preferred.

We recommend that you buy your skates and helmet from a store that can fit your skates properly.
These include: Figure Skating Boutique, SportChek or any other sporting goods stores.

No. You must buy your skates/helmets from a sporting goods store such as the Figure Skating Boutique or SportChek.

Children under the age of 10 are not allowed to be left unattended by a parent for safety reasons. While club coaches are trained in first aid, an ambulance will be called for serious injuries. A parent or guardian must be available in these situations.

Only CSA approved hockey helmets are acceptable for skaters. Other helmets do not protect the forehead and back of the head. Children fall most often face forward and without adequate protection, will suffer head injuries.

Face masks (cages) are mandatory for skaters 3 & 4 years of age and are highly recommended for young skaters or new skaters on the Pre-CanSkate and CanSkate sessions to protect their faces from impact with the ice. Children will fall, and we want to minimize or eliminate any injuries.

Monday and Thursday 7:50pm - 9:00 pm are combined sessions for skaters working on STAR 5 and higher and for Adult Figure Skaters.

If safety is a concern on any combined sessions, skaters may be asked to skate on a session which is less crowded or more appropriate for them based on their skills or age.

Program prices are automatically prorated online after the program has started.

This fee is mandatory. Upper Canada Skating Club is a non-profit organization and fundraising is an important part of every non profit organization. The Club Membership Fee helps offset the rising costs of ice, coaching costs, utilities, insurance and many other expenses. 

Most organizations require every parent to participate in a fundraising event each season. We know it can be difficult for our members to find time to help us raise extra funds for the club. As a result, we have decided that a seasonal Club Membership Fee is the most cost‐effective and convenient way to raise money. 

The Skate Canada Fee is an annual membership fee due September 1st of each year. The fee covers the skater from September 1st to August 31st in any skating season. The club collects and submits this fee to Skate Canada when we register a skater with them. Skate Canada uses this fee to cover the costs of running a national skating organization, insuring our skaters, and supporting our local Skating Section.

As a Skate Canada sanctioned club, it is mandatory for us to collect this fee each season. We cannot allow skaters on our sessions unless they have paid the fee for the current season.

No. There is no substitution of days or make up classes under any circumstances.

Skaters in the Pre-CanSkate session cannot join the warm-up or cool-down on the CanSkate session.

No refunds for classes missed due to short term illness, vacations, holidays, competitions, tests, bad weather, maintenance, equipment failure, breakdowns, repairs or management disputes.

If you know in advance that you will be away for 4 weeks or more, please contact the club.

A refund may be considered due to an ongoing medical situation. The refund request must be in writing (or email), addressed to the Board of Directors and accompanied with a doctor’s note. A $50 processing fee is charged for all refunds. 

There are no refunds for guest skate, test or club event fees once the fee is submitted.

A refund may be considered due to an ongoing medical situation. The refund request must be in writing (or email), addressed to the Board of Directors and accompanied with a doctor’s note. A $50 processing fee is charged for all refunds. 

If you know in advance that you will be away for 4 weeks or more, please contact the club.

No. This policy is available through the City of Toronto.

Assessment Days and STAR Assessments apply only to STARskaters (Skaters who have passed CanSkate program). These tests are submitted by the skater's private coach. Those skaters on the CanSkate and Pre-Canskate being assessed every time they are on the ice in their group lesson; there is no specific "test" day for these skaters.

All levels require proof of completion of the prerequisite level. 

Achievements need to be added to the skater's profile by our staff prior to program registration.

Send us a picture or a copy of the skater's report card, assessment results or competition results from the previous skating school/club. 

Skaters must be registered for one of our sessions to take private lessons from our coaches.

Ages 3 - 5 Pre-CanSkate: No private lessons.

Ages 6 - 12 CanSkate 1 - 6: Private lessons are on a separate session with additional cost for ice and coaching fee. 

Ages 12 - 17 Learn to Skate: Private lessons are available during the last 30 min. on the session.

Adult Learn to Skate: Private lessons are available during the last 30 min. on the session.

STARSkate: Private lessons allowed except during the group skill lesson.

Private lessons can only be taken on a session the skater is registered in.
Learn More

No. Skaters may only take a private lesson on the same days and times as their regular sessions.
Learn More

Skaters must be registered for one of our sessions to take private lessons from our coaches.
Learn More

The club does not assign coaches for private lessons. You must choose your own coach from one of our club coaches.
Learn More

Each coach has his or her own coaching style. Observe the coach on ice and his or her interaction with the skaters. Personal fit is very important.

Contact the coach directly. A list of coaches with their contact information and qualifications can be found on our Coaches page.

Make sure that your coach is available for the sessions on which the skater is skating. Not all coaches work at the club everyday. Scheduling must be arranged directly with the coach.
Learn More

No. We do not offer ticket ice or open ice sessions. We offer guest skating for club and non-club members who are skating at the STAR 3 and above level. Adult STARSkaters (figure skaters) may also guest skate at the club.

Guest Skating is allowed on STAR 3 and above, and Adult StarSkate (18 and up).

Adult STARSkaters can only guest skate on the Adult STARSkate sessions.

Youth STARSkaters (5 - 17 years old) can only guest skate on STAR 3, 4 or 5-10 depending on their level.

Adult skaters who are at a CanSkate level are not allowed to guest skate on the Adult STARSkate sessions.

Skaters may only guest skate on the session they are qualified for unless permission is granted by the club.

Guest skating is open to STARSkate skaters at STAR 3 or above and Adult STARSkaters.

Open to Club Members and Members from other Skate Canada sanctioned clubs who have a valid Skate Canada Membership for the current season (proof required).

Yes. You must have an account with our club to guest skate.

1) Create a club account here ("First Time Registering" section).
    The "Member" is the parent/guardian; must be 18+.  "Participant" is the skater.  
2) Submit request at least 2 days in advance.
3) Wait for approval and an invoice will be sent by email.
4) Pay guest skating fee by e-Transfer to paymentucsc@gmail.com prior to the session.

Yes. The guest skating fee is to be paid in advance by e-Transfer to paymentucsc@gmail.com.

No. Guest fees are non-refundable.

No. Public Skating is a City of Toronto run program. You can find the schedule on the Mitchell Field Community Centre page on the City of Toronto website.

No. Upper Canada rents their ice from the City of Toronto via a permit covering a specific number of days and hours to run our programs. If you want to rent ice,  you can search on the City of Toronto's website at Additional Ice Time For Sale.